Focused on empowering supply chain professionals, Datex Corporation is an international leader in logistics systems. By offering solutions that concentrate on visibility and control, Datex offers their customers tools which enable them to decrease logistics costs, increase productivity, and become fierce competitors in their industries. Committed to setting the standard for excellence, they pride themselves on the level of personal attention and assistance they offer their clients.

The Datex EX Field Service Management System software solution provides operations personnel with remote, real-time access to the information they need while out in the field. This system is designed to serve those in field services where communication must be transmitted using wireless technology.

Datex FSMS Features
	Sync in real-time
	Remote access to data from anywhere
	Field service troubleshooting
	Workforce monitoring and maintenance
	Track and control scheduled maintenance
	Access corporate data on your choice of handhelds
	Monitor maintenance times, supplies and equipment
	Reporting modules

Datex Field Service Management System is a robust solution that provides real-time, direct connectivity to your field service technicians. Dates FSMS empowers your field service professionals with the latest, most accurate information available so they can provide maintenance and posting information back on a real-time basis. Using a sate-of-the-art mobile framework, the software is designed to provide maximum flexibility, resulting in a perfect solution that fits the specific needs of your business process.

Solution:
Gain scalable and flexible platform to automate field services that can easily accommodate your specific business policies, process, and terminology.

Results:
Implement an application guides the user through their tasks efficiently without the need for time-extensive date entry.

Brief Overview
Datex Field Service Management System utilizes both desktop and handheld hardware platforms. After creation of work orders in Charting Pro, all information is synchronized to the handheld application, where these work orders are completed. After the completion of work orders, the status of each work order is updated and synchronized back to Charting Pro.

It works like this; in Charting Pro employees create postings as usual. They then tell Charting Pro to send the postings to Datex FSMS for Outdoor Advertising. Charting Pro writes the important information into a temporary staging table. After this is done, the user launches Datex FSMS of Outdoor Advertising and tells the software to import the posting information. Work order information is extrapolated from the Charting Pro data.

Users of the mobile portion of the Datex FSMS application update and complete these work orders. The most important change is switching the status from "Incomplete" to "Complete". This is done on the handheld, or if needed on the Datex FSMS desktop application.

For synchronizing completed work order information with Charting Pro, a similar mechanism is used. When ready, a user opens the Datex FSMS desktop application and instructs it to export the work orders. The application again inserts the data into a temporary staging table. The user then tells Charting Pro to import the work orders. Charting Pro reads the data from the staging table and inserts it into the application tables and records. These steps are all seamless to the user.

For more information on how Datex FSMSintegrates with Charting Pro contact us.