Datex International launches a new version of its Field Service Management for the OOH advertising industry

Clearwater, FL (September 25, 2006) Datex International announces the release of their new version of Field Service Management System for Out-of-Home Advertising Industry, Datex EX FSMS Version 2.0, which is being upgraded in current customers and is available to new customers interested in empowering their field technicians.

Datex EX FSMS is a custom developed solution for companies in the out-of-home advertising industry that require immediate field dispatching for posting, maintenance, or repair services. The system is composed of a host computer and handheld equipment used by field personnel. It is designed for agencies concerned with the level of customer satisfaction offered to clients, the lack of real time information on work orders, and the needless amount of paperwork done daily.

The software allows field technicians to see work orders, in real time or through synchronizations with the host computer, by simply scanning the location. The system then provides them with all the information needed to complete the order. While in the field, personnel can update the order, add comments, provide repairs, or create new work orders. This information is then sent to the host computer providing managers with the most up-to-date information for each order.

In addition to the management of postings, repairs and all the tools for field technicians previously developed, the new and improved design of the application offers five features that will improve productivity. First, it allows the agency to track the levels of supplies available. The system alerts you when supplies fall below a certain level previously established, giving the company time to prepare for future work. It also offers capabilities of GPS location tracking allowing the company to know the exact locations of all the posting at all times. Real-time continuous GPRS synchronization provides up-to-the-minute status of every work order. The web-based, proof of performance tool lets customers see their postings in their actual locations. Finally, the web-based Executive Dashboard is a system designed to provide management with extensive KPIs to identify areas in the agency needing attention.

Andy Armanious, Director of Product Development explains, "Our first version was able to handle all the tasks performed by the field technicians, which translated in higher customer satisfaction. With this new version, we are able to give management more tools to run their business more efficiently. As a result, this version will not only empower your personnel in the field, but also your decision makers."

About Datex:
Datex International is an international leader in the development of software for the supply chain and mobile computing. Founded in 1978, Datex has grown from a systems integrator into a leader in the development of new systems that increase control and visibility. With a team comprised of analysts, consultants and developers, Datex is able to offer a full range of services from software development to hardware support to business consulting.

About MISA:
MISA is the leading global provider of software solutions for the outdoor industry. Our integrated system enables companies to manage, fulfill and maintain their total outdoor business needs.

Founded in 1986, with a focus on outdoor businesses large and small, MISA's enterprise solutions and committed support serve over 200 branches from 45 different companies including Clear Channel, CBS Outdoor, Reagan, Adams, YESCO, and Magic Media.


 

 


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